Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. (Change of mind is not applicable)

To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.

Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:


ClockWorld
3-Model town
Gujranwala
Pakistan
Telephone Support : +92 318 7326410 



To start a return, you can contact us at our Whatsapp We will give you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Whatsapp
http://wa.me/03187326410


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.



Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and will asked you about which payment method you want for your refund. delivery charges which are 200rs per item, will not be refunded.